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Frequently Asked Questions

Fedex will bring the mattress to your front door for houses or they will leave it with front desk staff for apartments and condos. The mattress is compressed in a plastic sleeve and rolled into a box. If you have any questions or special requests regarding the delivery, please call our customer support during the hours above or e-mail the customer service team at support@qomfortsleep.com we will reply your e-mail within 24 hours. You can also ask questions instantly via live chat on any page of the Qomfort website.
When you order your Qomfort mattress from our website, we will send you a confirmation e-mail and then provide your tracking number as soon as the shipping process begins. Typical delivery times are 1-4 business days to Contiguous U.S.
Unfortunately, we are not able to ship the mattress to Canada. Please subscribe our email updates or follow us on social media for announcements about when we start our service in Canada.
We do ship the mattress to Hawaii and Alaska. However, extra shipping costs may apply.

We want you to feel comfortable and relaxed on your Qomfort mattress; therefore, you are free to try your new mattress for up to 100 nights at your own place. If you are not completely satisfied within your 100-night trial period, please contact our customer service team at 888-326-0706 to get your customized sleep suggestions. If we cannot help with a solution we will help you to return.

For returns, we will work with you to donate the mattress to a charity or non-profit. Once your mattress is donated, send us a photocopy of your donation receipt and we will authorize refund within 3-5 business days.

NOTE: Our sleep specialist strongly recommends you to sleep on your Qomfort mattress for at least 25 nights in order for your body to adjust to the new sleep experience on our supportive, comfortable memory foam. If you purchase your Qomfort mattress from our website, please notice that your claim to return your mattress directly with Qomfort must be exercised no later than the 100th day following the delivery of your mattress. The return policy is limited to use once per year per household.

Orders placed on Amazon are limited to a 30-night trial based on Amazon’s return policy. If you purchased your Qomfort mattress through Amazon, please contact Amazon customer support directly.

No, we do not resell returned mattresses. Returned Qomfort mattresses in perfectly useable condition will be donated directly to charity.
Our mattress can support each individual weights up to 500 lbs. For mattress sizes built to accomodate two people sleeping (Queen, King, Cal King) the weight capacity is 1,000 lbs total.
Easily remove the cover and clean using cold water and regular detergent. Make sure to dry the cover completely before placing it back on the mattress. DO NOT machine wash or dry the mattress cover.
You can put the mattress on box springs, slatted frames, platform beds, or place it directly onto the floor.
Yes, Qomfort mattress works well with adjustable bed bases.
Our goal is to make your Qomfort mattress experience easy from the very beginning. It can be frustrating to choose the right mattress among so many different types and price points on the market. In order to save you time and money, we have researched sleep quality among different levels of firmness and found that our medium firmness is ideal for back support. If it turns out not to be perfect for you, we offer a 100-day free return policy, no questions asked.
Thin memory foam mattresses, such as those measuring 6 inches and 8 inches, are too thin to provide proper comfort and weight support.. Thicker mattresses, such as those measuring 12 inches and 14 inches, cost more to produce but do not offer tangible benefits to the end user in terms of comfort and support. 10 inches is the ideal level of thickness to provide proper comfort and support.
We allow you to exchange your product within the one hundred night trial. Please send a note to support@qomfortsleep.com to let us know. We will charge you the price differential to your credit card and the new mattress to you. You will also void your 100 day trial once we have exchanged the item once for you.
The memory foam on the top has a density of 3.1 pcf. The transition layer has a density of 1.6 pcf. The base layer provides solid weight support and it has the density of 1.7 pcf
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Nunc euismod lobortis massa, id sollicitudin augue auctor vel. Integer ornare sollicitudin turpis vitae vestibulum. Curabitur faucibus ullamcorper lorem sed egestas. Pellentesque laoreet auctor eros, et consectetur eros auctor eget. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Vestibulum tortor nisi, egestas eget molestie tincidunt, tempus sed justo. Vestibulum ultricies auctor varius. Fusce consequat tincidunt dui, ac adipiscing turpis adipiscing pulvinar. Aliquam erat volutpat. Vivamus eleifend rhoncus nulla in laoreet. Aliquam commodo gravida magna eget tincidunt. Fusce nisi augue, malesuada in commodo quis, euismod quis orci. Integer vitae nisl non augue ullamcorper blandit. Donec vitae nibh ipsum, vitae semper orci. Nunc sed elit in nulla auctor imperdiet. Ut a nisl sit amet odio accumsan laoreet. Sed pharetra lectus in arcu pellentesque et iaculis justo pellentesque. Etiam laoreet sodales sapien, id congue magna malesuada ut. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos.
Nunc euismod lobortis massa, id sollicitudin augue auctor vel. Integer ornare sollicitudin turpis vitae vestibulum. Curabitur faucibus ullamcorper lorem sed egestas. Pellentesque laoreet auctor eros, et consectetur eros auctor eget. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Vestibulum tortor nisi, egestas eget molestie tincidunt, tempus sed justo. Vestibulum ultricies auctor varius. Fusce consequat tincidunt dui, ac adipiscing turpis adipiscing pulvinar. Aliquam erat volutpat. Vivamus eleifend rhoncus nulla in laoreet. Aliquam commodo gravida magna eget tincidunt. Fusce nisi augue, malesuada in commodo quis, euismod quis orci. Integer vitae nisl non augue ullamcorper blandit. Donec vitae nibh ipsum, vitae semper orci. Nunc sed elit in nulla auctor imperdiet. Ut a nisl sit amet odio accumsan laoreet. Sed pharetra lectus in arcu pellentesque et iaculis justo pellentesque. Etiam laoreet sodales sapien, id congue magna malesuada ut. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos.
Nunc euismod lobortis massa, id sollicitudin augue auctor vel. Integer ornare sollicitudin turpis vitae vestibulum. Curabitur faucibus ullamcorper lorem sed egestas. Pellentesque laoreet auctor eros, et consectetur eros auctor eget. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Vestibulum tortor nisi, egestas eget molestie tincidunt, tempus sed justo. Vestibulum ultricies auctor varius. Fusce consequat tincidunt dui, ac adipiscing turpis adipiscing pulvinar. Aliquam erat volutpat. Vivamus eleifend rhoncus nulla in laoreet. Aliquam commodo gravida magna eget tincidunt. Fusce nisi augue, malesuada in commodo quis, euismod quis orci. Integer vitae nisl non augue ullamcorper blandit. Donec vitae nibh ipsum, vitae semper orci. Nunc sed elit in nulla auctor imperdiet. Ut a nisl sit amet odio accumsan laoreet. Sed pharetra lectus in arcu pellentesque et iaculis justo pellentesque. Etiam laoreet sodales sapien, id congue magna malesuada ut. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos.
Nunc euismod lobortis massa, id sollicitudin augue auctor vel. Integer ornare sollicitudin turpis vitae vestibulum. Curabitur faucibus ullamcorper lorem sed egestas. Pellentesque laoreet auctor eros, et consectetur eros auctor eget. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Vestibulum tortor nisi, egestas eget molestie tincidunt, tempus sed justo. Vestibulum ultricies auctor varius. Fusce consequat tincidunt dui, ac adipiscing turpis adipiscing pulvinar. Aliquam erat volutpat. Vivamus eleifend rhoncus nulla in laoreet. Aliquam commodo gravida magna eget tincidunt. Fusce nisi augue, malesuada in commodo quis, euismod quis orci. Integer vitae nisl non augue ullamcorper blandit. Donec vitae nibh ipsum, vitae semper orci. Nunc sed elit in nulla auctor imperdiet. Ut a nisl sit amet odio accumsan laoreet. Sed pharetra lectus in arcu pellentesque et iaculis justo pellentesque. Etiam laoreet sodales sapien, id congue magna malesuada ut. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos.
Nunc euismod lobortis massa, id sollicitudin augue auctor vel. Integer ornare sollicitudin turpis vitae vestibulum. Curabitur faucibus ullamcorper lorem sed egestas. Pellentesque laoreet auctor eros, et consectetur eros auctor eget. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Vestibulum tortor nisi, egestas eget molestie tincidunt, tempus sed justo. Vestibulum ultricies auctor varius. Fusce consequat tincidunt dui, ac adipiscing turpis adipiscing pulvinar. Aliquam erat volutpat. Vivamus eleifend rhoncus nulla in laoreet. Aliquam commodo gravida magna eget tincidunt. Fusce nisi augue, malesuada in commodo quis, euismod quis orci. Integer vitae nisl non augue ullamcorper blandit. Donec vitae nibh ipsum, vitae semper orci. Nunc sed elit in nulla auctor imperdiet. Ut a nisl sit amet odio accumsan laoreet. Sed pharetra lectus in arcu pellentesque et iaculis justo pellentesque. Etiam laoreet sodales sapien, id congue magna malesuada ut. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos.
Nunc euismod lobortis massa, id sollicitudin augue auctor vel. Integer ornare sollicitudin turpis vitae vestibulum. Curabitur faucibus ullamcorper lorem sed egestas. Pellentesque laoreet auctor eros, et consectetur eros auctor eget. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Vestibulum tortor nisi, egestas eget molestie tincidunt, tempus sed justo. Vestibulum ultricies auctor varius. Fusce consequat tincidunt dui, ac adipiscing turpis adipiscing pulvinar. Aliquam erat volutpat. Vivamus eleifend rhoncus nulla in laoreet. Aliquam commodo gravida magna eget tincidunt. Fusce nisi augue, malesuada in commodo quis, euismod quis orci. Integer vitae nisl non augue ullamcorper blandit. Donec vitae nibh ipsum, vitae semper orci. Nunc sed elit in nulla auctor imperdiet. Ut a nisl sit amet odio accumsan laoreet. Sed pharetra lectus in arcu pellentesque et iaculis justo pellentesque. Etiam laoreet sodales sapien, id congue magna malesuada ut. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos.
Nunc euismod lobortis massa, id sollicitudin augue auctor vel. Integer ornare sollicitudin turpis vitae vestibulum. Curabitur faucibus ullamcorper lorem sed egestas. Pellentesque laoreet auctor eros, et consectetur eros auctor eget. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Vestibulum tortor nisi, egestas eget molestie tincidunt, tempus sed justo. Vestibulum ultricies auctor varius. Fusce consequat tincidunt dui, ac adipiscing turpis adipiscing pulvinar. Aliquam erat volutpat. Vivamus eleifend rhoncus nulla in laoreet. Aliquam commodo gravida magna eget tincidunt. Fusce nisi augue, malesuada in commodo quis, euismod quis orci. Integer vitae nisl non augue ullamcorper blandit. Donec vitae nibh ipsum, vitae semper orci. Nunc sed elit in nulla auctor imperdiet. Ut a nisl sit amet odio accumsan laoreet. Sed pharetra lectus in arcu pellentesque et iaculis justo pellentesque. Etiam laoreet sodales sapien, id congue magna malesuada ut. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos.
Nunc euismod lobortis massa, id sollicitudin augue auctor vel. Integer ornare sollicitudin turpis vitae vestibulum. Curabitur faucibus ullamcorper lorem sed egestas. Pellentesque laoreet auctor eros, et consectetur eros auctor eget. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Vestibulum tortor nisi, egestas eget molestie tincidunt, tempus sed justo. Vestibulum ultricies auctor varius. Fusce consequat tincidunt dui, ac adipiscing turpis adipiscing pulvinar. Aliquam erat volutpat. Vivamus eleifend rhoncus nulla in laoreet. Aliquam commodo gravida magna eget tincidunt. Fusce nisi augue, malesuada in commodo quis, euismod quis orci. Integer vitae nisl non augue ullamcorper blandit. Donec vitae nibh ipsum, vitae semper orci. Nunc sed elit in nulla auctor imperdiet. Ut a nisl sit amet odio accumsan laoreet. Sed pharetra lectus in arcu pellentesque et iaculis justo pellentesque. Etiam laoreet sodales sapien, id congue magna malesuada ut. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos.
Nunc euismod lobortis massa, id sollicitudin augue auctor vel. Integer ornare sollicitudin turpis vitae vestibulum. Curabitur faucibus ullamcorper lorem sed egestas. Pellentesque laoreet auctor eros, et consectetur eros auctor eget. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Vestibulum tortor nisi, egestas eget molestie tincidunt, tempus sed justo. Vestibulum ultricies auctor varius. Fusce consequat tincidunt dui, ac adipiscing turpis adipiscing pulvinar. Aliquam erat volutpat. Vivamus eleifend rhoncus nulla in laoreet. Aliquam commodo gravida magna eget tincidunt. Fusce nisi augue, malesuada in commodo quis, euismod quis orci. Integer vitae nisl non augue ullamcorper blandit. Donec vitae nibh ipsum, vitae semper orci. Nunc sed elit in nulla auctor imperdiet. Ut a nisl sit amet odio accumsan laoreet. Sed pharetra lectus in arcu pellentesque et iaculis justo pellentesque. Etiam laoreet sodales sapien, id congue magna malesuada ut. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos.
Nunc euismod lobortis massa, id sollicitudin augue auctor vel. Integer ornare sollicitudin turpis vitae vestibulum. Curabitur faucibus ullamcorper lorem sed egestas. Pellentesque laoreet auctor eros, et consectetur eros auctor eget. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Vestibulum tortor nisi, egestas eget molestie tincidunt, tempus sed justo. Vestibulum ultricies auctor varius. Fusce consequat tincidunt dui, ac adipiscing turpis adipiscing pulvinar. Aliquam erat volutpat. Vivamus eleifend rhoncus nulla in laoreet. Aliquam commodo gravida magna eget tincidunt. Fusce nisi augue, malesuada in commodo quis, euismod quis orci. Integer vitae nisl non augue ullamcorper blandit. Donec vitae nibh ipsum, vitae semper orci. Nunc sed elit in nulla auctor imperdiet. Ut a nisl sit amet odio accumsan laoreet. Sed pharetra lectus in arcu pellentesque et iaculis justo pellentesque. Etiam laoreet sodales sapien, id congue magna malesuada ut. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos.
Nunc euismod lobortis massa, id sollicitudin augue auctor vel. Integer ornare sollicitudin turpis vitae vestibulum. Curabitur faucibus ullamcorper lorem sed egestas. Pellentesque laoreet auctor eros, et consectetur eros auctor eget. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Vestibulum tortor nisi, egestas eget molestie tincidunt, tempus sed justo. Vestibulum ultricies auctor varius. Fusce consequat tincidunt dui, ac adipiscing turpis adipiscing pulvinar. Aliquam erat volutpat. Vivamus eleifend rhoncus nulla in laoreet. Aliquam commodo gravida magna eget tincidunt. Fusce nisi augue, malesuada in commodo quis, euismod quis orci. Integer vitae nisl non augue ullamcorper blandit. Donec vitae nibh ipsum, vitae semper orci. Nunc sed elit in nulla auctor imperdiet. Ut a nisl sit amet odio accumsan laoreet. Sed pharetra lectus in arcu pellentesque et iaculis justo pellentesque. Etiam laoreet sodales sapien, id congue magna malesuada ut. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos.